Contact
A dryer that smells of burning gets switched off at the breaker first, before you call or write. After that, the phone is quicker for a yes-or-no question, such as whether a slow dryer is a vent problem, and the form handles the rest.
Phone
Serving Tampa, Brandon, Riverview, Westchase and Wesley Chapel. Calls may be recorded (details in the advertising disclosure).
From the form to a visit
The same day it arrives, your request goes to one local duct and dryer vent company. They come back to you within one business day, by phone unless you ask for something else, to fix a time to look. Once they know where a dryer vent comes out, many can price it on that call. Ducts usually get a range on the phone and a firm figure after someone has seen the attic and the air handler.
Worth knowing before the first call
You can call without any of this, but it shortens the conversation.
- Whether it is a house, townhome or condo, and the ZIP code
- The number of AC systems, and where the air handler is: garage, closet or attic
- Roughly how many supply vents and returns there are
- When the ducts or the dryer vent were last cleaned, if ever
- Where the dryer vent goes: out a wall, up through the roof, or into a building riser
- For a condo: the building name, the floor, and whether the association wants a certificate of insurance
Mention these early
Asthma or a mold sensitivity in the household changes how carefully the work has to be contained, so say so. A pet that cannot be shut in one room all day is worth mentioning too. If you already hold a $99 or similar quote, bring it up and ask what the difference is; a company doing the full job should be able to explain it in one sentence. And if the dryer has smelled of burning even once, lead with that, so the vent gets looked at before anything else.
The recording notice before you connect
Florida requires everyone on a call to agree before it is recorded, so a short announcement plays first; that announcement is the notice. To avoid being recorded, end the call before it connects and use the form.
Answered Mon–Sat, 8am–6pm · after hours, a call back the next morning
Common questions
Is it fine to ask a question and not book?
Yes. A description and a photo are often enough to say whether a slow dryer or a sweating vent needs anyone to visit.
Are calls answered on Saturdays?
Yes, calls are answered Monday to Saturday. The company that does the work keeps its own schedule.
Describe the ducts or the dryer vent
Tell us about the house or condo and a local duct and dryer vent company will be in touch usually within a few days. Answered Mon–Sat, 8am–6pm · after hours, a call back the next morning You can also call (813) 491-9573, which is usually quicker.